Shipping and Returns

Transporting your Packages are generally dispatched within 24 hours of receiving your payment.

The standard shipping method is Colissimo letter or Max Exapaq, delivered with or without a signature. For smaller items or items of small value, we use the simple or Colissimo Lettre Max, these two services are tracked and insured (compensation awarded much smaller than the Colissimo)

1.The shipping:
The fee is fixed to 8.5 expéditoion Eur for France and 13.5 Eur other European countries.
The shipping is free for an order from 200 Eur.
Shipping costs include packaging, handling and postage.

2.Délai delivery
2-3 working days France
4-6 working days for Europe

3.Suivi package:
Whichever shipment choice, we will give you a link as soon as possible which will allow you to track online delivery of your package.
To follow the package:
Colissimo: Www.Colissimo.Fr
Letter Max: Www.Laposte.Fr / Csuivi /
Exapaq: Www.Exapaq.Com

4. Exchange, refund of the goods:
Of course you can exchange your item (resizing or even model)
You must in this case we return, within 7 days, the article
Yellow-stone
5-10, rue des Preachers
75001 Paris
enclosing a check for 8.5 Eur (13.5 Eur for out of France )return postage (note references in the package sizes & what you want in return) If the item you want in exchange is more expensive, you calculate the difference and add the 8.5 Eur (13.5 Eur for out of France ).

If an item does not suit you, you can request a refund.
You must in this case we return within 7 days max, noting in the package you wish to be refunded.

Refunds are made within 30 days after receiving the item.

Attention, no refund will be made if the returned item is not in new condition with tag (no smell of cigarettes, for example, animal hair), unworn, unwashed.
For any return incomplete or more in new condition no exchange or credit note will be issued and the item will be returned at your expense or against a resolution of 8.5 Eur(13.5 Eur for out of France ).

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